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Frequently Asked Questions
Can You Deliver My Order Direct To The Recipient?
Yes, that's fine. Please make sure you have contacted us with the delivery name & address, along with any message you would like us to write on the gift tag for you.
How are your nappy cakes packaged for delivery?
All Nappy cakes are placed onto a white cake board before being securely gift wrapped in cellophane and tied with a large co-ordinating bow & ribbons. An ingredients card is attached, along with a gift tag. (We will hand write this tag with a message of your choice if you have elected for delivery direct to the recipient).
All Cakes are then placed into sturdy boxes and well packaged and cushioned for their journey. All small items including 1 Tier Nappy cakes are generally sent via Royal Mail & all larger items Via ParcelForce or DHL. Proof of postage is always obtained from Royal Mail & all items delivered via courier are tracked online and will need signing for upon delivery.
Nappy Cakes ordered for delivery within the Portsmouth, UK area will usually be hand delivered, gift wrapped (unboxed) by private courier, at a reduced rate (discount will be in form of refund on completion of order).
How long will delivery take?
All items are usually dispatched within 72 hours of placing your order. Most items arrive within 24 - 48 hrs of dispatch. If you are running to a tight schedule for an event such as a Baby Shower or Birthday Party, do let us know, so we can offer you an upgrade on your delivery service to overnight.
I cannot see 'quite' what I was looking for on your site, can you custom make a nappy cake for me?
Absolutely! We can design a nappy cake to your budget and requirements. If you are looking for a gift for twins or triplets, for instance, ANY of our nappy cakes can be adapted to suit . If there's a particular theme you would like eg: FiFi or Winnie The Pooh, we can also arrange that for you. - Also do visit our gallery pages for some ideas.
Do you deliver outside the UK?
Yes we do. If you wish to order for delivery to Europe, Ireland, Isle of Man, Isle of Wight and the Scottish Highlands & Islands please email us for a P+P quote.